Welcome to the ROVO Help Center

Got questions? We've got your back.

General Questions

1. What is ROVO?

ROVO is an on-demand doorstep engine oil change service for 2-wheelers. We provide a hassle-free and convenient way to keep your bike running smoothly without the need to visit a garage.

2. How does ROVO work?

Simply book an appointment through our website or call us, and our expert technicians will come to your location to change your engine oil.

3. Which areas do you serve?

We currently operate in Calicut. More locations will be added soon.

4. What types of 2-wheelers do you service?

We provide engine oil changes for all types of motorcycles and scooters.

5. Do you provide other maintenance services?

At the moment, we specialize only in engine oil changes to ensure top-quality service.

Booking & Service

6. How can I book a service?

You can book a service through:Our website: www.Rovoindia.com / Call or WhatsApp: +917306339781

7. Do I need to provide my own engine oil?

No, we bring high-quality engine oil that suits your bike’s specifications.

8. How long does the service take?

A typical engine oil change takes about 15-20 minutes.

9. Can I schedule a service in advance?

Yes, you can schedule your service for a specific date and time that suits you.

10. What if I need to reschedule or cancel my booking?

You can reschedule or cancel your booking by contacting us at least 2 hours in advance.

Pricing & Payment

11. How much does the service cost?

Our pricing depends on your bike model and the type of engine oil required. Please visit our website or contact us for details.

12. What payment methods do you accept?

We accept cash, Google Pay, Phone Pay, etc., upon service completion.

13. Are there any hidden charges?

No, we provide transparent pricing with no hidden costs.

Other Questions

14. Is ROVO safe for my bike?

Yes, our trained professionals use high-quality engine oil and follow proper procedures to ensure your bike’s performance and longevity.

15. How often should I change my bike’s engine oil?

It depends on your bike model and usage. Generally, every 2,000–5,000 km is recommended. Check your owner’s manual for specific guidelines.

16. Can I choose my preferred brand of engine oil?

We provide premium-quality engine oil. However, if you have a specific preference, let us know, and we’ll try to accommodate your request.

17. What if I’m not satisfied with the service?

Customer satisfaction is our priority. If you face any issues, contact us immediately, and we will resolve them.

18. Do you offer any discounts or loyalty programs?

Yes, we have special offers for repeat customers and referrals. Follow our social media pages for updates.


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